All So Cool have over 15 years experience in servicing and maintaining ice machines within the commercial and hospitality industries. Our highly experienced technicians can operate on all brands of ice machines, delivering high quality workmanship on time and on budget.
Despite ice being categorised as a food product, the cleanliness of a business’s ice machine is often neglected. This not only has the potential to cause serious food health and safety implications, but can also lead to malfunctioning of the ice machine itself. In order to avoid this from happening, regular cleaning and sanitising should be carried out to the ice machine as part of its ongoing maintenance.
All So Cool specialises in all types of ice machine installation and can operate on all brands such as; Stuart Ice Makers, Manitowoc, Hoshizaki, Cornelius, Ice-O-Matic, Scotsman and Bremer, to name a few.
The majority of all ice machine breakdowns can be attributed to poor system cleanliness and maintenance. The water circuit in the ice machine needs to be cleaned every 6 months at a minimum, however 4 months is recommended.
As part of your ice machine service, the system will be disassembled, cleaned, descaled and reassembled. Our maintenance service includes acid cleaning of the evaporator and water system, water filter change, air filter cleaning and an overall check of the machine to ensure correct operation.
If your ice machine system is malfunctioning, or a non-essential component has broken, our call out service is available between 8am – 5pm. We strive to have a technician sent out to your site within 24 hours of your initial enquiry.
If you experience an ice machine system breakdown, All So Cool offer a 24 hour emergency call out service, 365 days a year. In order to further support you during this situation and to reduce the stress caused by losing valuable stock or customers, we will provide you with a backup system on site while yours is being repaired.
If your refrigeration, ice machine or beer reticulation system requires new parts, All So Cool can help. Our qualified technicians carry on board a variety of common parts that will have your equipment up and running in the shortest period of time possible. In the event that our technician doesn’t have the parts that are required, our suppliers are well stocked and only a short drive away. If any part needs to be ordered, the technician will advise you of the expected time of delivery up front
A warranty of 1 year is included as part of all repairs carried out by All So Cool. In addition to this, we have built a strong working relationship with a number of manufacturers and are contracted to undertake warranty repairs and replacement work if a breakdown occurs within the manufacturer’s warranty period.
As the operation of your ice machine can be one of the most important parts of your business, All So Cool has a phone support line for any client enquiry concerning the supply or repair of your ice machine. This service is available in office hours, between 8am and 5pm, Monday to Friday and can put you in touch with our experienced technicians.