6 Questions to Ask When Choosing a Commercial Refrigeration Supplier

If you’re in the market for a new commercial refrigeration unit, it’s important to do your research and ask the right questions before making a purchase. Not all suppliers are created equal, and not all units are made to meet the specific needs of your business. Here are 6 questions to ask when choosing a supplier for your commercial refrigeration unit:

What are your business hours?

It’s key to know that you can get help when you need it. At All So Cool we can be there when you need us, with 24hr availability and support. We understand that commercial fridge repair is urgent business.

What is your service area?

Make sure the supplier you choose covers your area. At All So Cool, we service the whole of Brisbane and the surrounding areas including the Gold Coast. It’s also important that they can be there quickly if you have an emergency.

Do you offer a warranty on your products and services?

Warranties are critical. It also shows that the supplier backs their work and is confident in their products.

What brands do you work with?

Not all suppliers are familiar with all brands of commercial refrigeration units. It’s important to choose a supplier that has experience with a wide range of units. Each situation is unique, and you want a supplier that is familiar with your particular unit.

Do you have experience with my type of business?

The needs of a restaurant are different than the needs of a grocery store, for example. Make sure the supplier you choose has experience working with businesses similar to yours. They will be able to offer insights and recommendations based on their past experience. For example, say you’re a bar owner. You’ll want to know about how different types of beer are best stored and cooled. Or if you’re a florist, you’ll want to know the best way to keep your flowers fresh.

At All So Cool, we have over 25 years of experience in commercial refrigeration repairs and servicing. We’ve worked with all types of businesses, from restaurants and bars to supermarkets and florists. No matter what type of business you have.

What is your pricing structure?

This is an important question to ask up front. Make sure you understand the pricing structure and what is included in the price. This will help avoid any surprises down the road.

Asking these questions will help you narrow down your options and find the best supplier for your commercial refrigeration needs. All So Cool offers a wide range of services to meet the needs of any business. We’re available 24/ hours a day, and we offer a warranty on all our products and services. Contact us today to learn more about what we can do for you.